Phone number format guidelines

Ensuring outgoing calls and messages connect

To ensure calls connect, all supplied phone numbers must be in the correct format. The international phone number format, or E.164, makes dialling across countries easier with three parts: country code, area code, and the local number. When dialling please use this format:

+ [Country code] [Area code] [Local number]

We accept spaces and (brackets) in the phone number. Remember, add the plus sign (+) and your country code to the front, and remove the preceding zeros.

For example, this is the correct format for Australia:

[phone]

The following table shows examples of phone numbers that will not connect:

Incorrect format	Explanation
041 123 456	Missing a digit. It should also have the country code prefix
7001 1234	Missing area code, missing country code
[phone] ext 3	Extensions not handled
[phone]	No country code prefix. Spaces and brackets are OK but will be removed.
1800 CALLNOW	We do not accept alpha characters